QUALITY OF THE PROCESS
Being certified according to ISO 9001 is very important, because it involves applying internal rules that define the structure of a company, creating a system that allows continuous customer satisfaction, and the improvement of all business processes. The Quality Management System is implemented on the basis of seven fundamental principles:
- Context of the organization
- Leadership
- Planning
- Support
- Operation
- Performance evaluation
- Improvement
The result is a refinement of the image and credibility, while customer service is constantly implemented, the processes are integrated, and a culture of continuous improvement is created, involving the whole organization, which places the down payment on different aspects key:
SATISFACTION
Satisfaction of the needs and expectations of its customers
EFFECTIVENESS
Building a sustainable business, amplifying the effectiveness of internal processes, with the consequent reduction of inefficiencies
BUSINESS RULES
Corporate governance consolidation
DISTRIBUTION
Improvement of work with its stakeholders and supply chain actors
QUALITY OF THE SUPPLIED COMPONENT
One of our strengths is represented by the rigorous inspections on the outsourced productions carried out by our technical department, so that the supplied components comply with the desired technical specifications and agreed with the customer.
COMPLIANCE WITH CURRENT REGULATIONS
AL.EA. has always supplied custom-designed components for the most varied sectors, and assessed with the customer the need to accompany them, from time to time, Certificates of Conformity to current regulations. For this reason it has established partnerships with internationally accredited laboratories, to carry out the tests necessary to certify:
- Food contact compliance
- Evaluation of the chemical characteristics
- Salt spray test
- Non destructive tests (radiographs / ultrasounds)
- Reach compliance
- ROS compliance
- CE Certification
- Declarations of Conformity
- Certificates of composition of the raw material